The SB6190 is best for internet speed plans up to 400 Mbps. Outside of the CM1000/SB8200, the only 32 channel capable devices are Puma based (6 and now 7). And no fix Will fix the UDP/TCP Issus, Don’t be getting to excited Because The *So called Promised Intel puma 6 Fix Is only going to Hide Latency Spikes. Because different versions of the update are required to address multiple operators’ configurations, we are passing the individual releases on to operators as soon as they complete ARRIS testing. There is also a class action lawsuit. Unfortunately for all the pros of Virgin and its wonderful staff it is let down by the Home Hub 3, more specifically the Puma 6 chipset by Intel/Arris who have now made a Puma 7 chipset with similar issues. Does the SB6183 use the problem prone Intel Puma 6 chipset? Originally, I was planning on getting a Arris SB6183, but the widespread criticism of the Intel/Puma 6 chipset had killed that idea. wrote: I have a similar story here. Netflix, etc.). I have a SB6190, which has the puma 6 and have had zero issues with it.. My kids internet gaming suffered as did our video streaming service (i.e. Then I ran across the Class Action Lawsuit against Arris for hiding the fact that the Intel Puma 6 chipset used in the SB6190 had known latency flaws. 6) Ultimate Bad Modem Puma 6 Test Tool. It seemed unlikely that Arris would fix the firmware issues in the SB6190 before the end of my 30-day return window, so I returned the SB6190 and purchased a Netgear CM600. Computers are connected via ethernet. My troubleshooting took me down the path of new cables and other "fixes" with no perceived change. As covered in detail by El Reg in December, the Arris SB6190 was among home gateways using a buggy Intel Puma 6 chipset that was prone to high latency under certain circumstances. Link> Arris SB6190 cable modem and Intel Puma6 Problems Also: www.badmodems.com Other Mfr model cable modems and devices with this Intel Puma 6 chip set are effected: Arris TM1602 and NetGear CM700 Earlier Motorola/Arris SB 6 series modems and other Mfr model modems are not effected as they don't use the same chip set or chip set Mfr: is the puma 6 chipset flaw fixed: No, it can never be truly fixed, as its an actual hardware flaw, and it can never be fully patched out. Not until Puma 7 and the new Broadcom SoC used in the Netgear CM1000 and Arris SB8200 were there other 32 channel capable chipsets. As The Hitron Hub Intel puma 6 has been fixed abit But It Still is vulnerable To DoS/DDoS Attacks I’m not saying That There may never be a fix but.. According to the class action lawsuit, a defective Intel Puma 6 chip was used in the manufacture of the internet network device.. Arris XB6 is a definite improvement with Puma 7 over Puma 6 chipset. They all have the Intel/Puma 6 chipset and should be avoided until a fix is available. Then I ran across the Class Action Lawsuit against Arris for hiding the fact that the Intel Puma 6 chipset used in the SB6190 had known latency flaws. The ARRIS SURFboard SB6190 is a DOCSIS 3.0 cable modem with 32 downstream x 8 upstream bonded channels, making it a perfect addition to your home network. ARRIS is receiving firmware releases for the Puma 6 chipset from Intel. It is not an issue of "if" the unit will fail, but "when" the unit will fail. It also affects the puma 4, 5, and now the puma7 chipsets as well. Netflix, etc.). … There are latency flaws that slow down DNS lookups and have been shown to cause issues. Today's connected home demands speeds far more powerful than ever. My kids internet gaming suffered as did our video streaming service (i.e. Bad Modem Fix This is not true the modems get upgraded to the latest Comcast approved firmware by Comcast.. 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