This is most likely happening for one of the following reasons: ... Scroll down to Link Preview and check the image. Many of our readers asked about why Facebook commonly picks the wrong image for their post when they try to share it. Sharing Debugger lets you preview how your content will look when it's shared to Facebook and debug any issues with your Open Graph tags. The debugger will crawl your page, check the info and refresh the image and description. Create an account or log into Facebook. Check your codes at facebook debug tool. A Facebook video thumbnail image has a default size. October 13, 2020. (Sometimes Google will do a redirect that adds additional parameters to the end of the URL, and Facebook won’t recognize that as the same page.). Your email address will not be published. In the left pane on your WordPress dashboard, click on “SEO,” then ‘Social.” For the “Frontpage settings” section, click on “Upload” and upload the image you want to use. This is the link that I can’t get the thumbnail to update for. You work hard to make creative images that send a message about your brand, products and services, or offers. Darn it! The most common known reasons why Facebook pull a wrong thumbnail image when you share a link can be because of multiple images set in the open graph Image tags where your featured image is smaller than the other images. If you have done both of these things and the image or share information is still wrong, try clicking the "Fetch new scrape information" button 2 or 3 times. Facebook also picks up certain images from within the video by default, for you to choose from for the thumbnail. You can add HubSpot Video to your content on your pages, blog posts, and knowledge base articles in a rich... Assets across HubSpot can be partitioned so that only the right teams and users can view and edit them. The way to "force" facebook to clear their cache for a specific url is to use the Debugger tool.. A collection of lessons and practical exercises leading to an industry-recognized certification in HubSpot’s tools or strategy. Facebook used a … It may look overwhelming if you’re not a techy, but relax: there’s nothing you can harm here, and you don’t need to worry about the technobabble. There are many reasons why Facebook might not correctly display the feature image on your post. The Debug page sometimes has issues with cached images, so don’t trust the thumbnail displayed on the page. If the preview has been updated, you’re done! Your email address will not be published. Maybe a link to Amazon is showing an old cover or the wrong … Look for a line that says Canonical URL. Search, vote for, and submit ideas to improve the HubSpot platform. A complete library of Academy’s free online video lessons and certification courses. Why worry about Facebook Page image sizes? You go back to your post, make a few final tweaks and decide to change up the image. Facebook cache image, title, and body text. Use this guide to troubleshoot common issues with connecting Facebook to your site or sharing content on Facebook. The link should now show the updated information for any new posts. Facebook also stores a higher resolution version at 320px by 320px.. We’ve got you covered. Earlier in this post, we showed you an example of a Facebook update that couldn’t properly generate a link preview with an image: The reason it didn’t generate an image preview is because that link had never been shared on Facebook before. Facebook uses open graph tags which is better known as OG tags to know which image is set to be used as a thumbnail image. Learn how your comment data is processed. If not, scrape again. Meet regularly with your local community of HubSpot users. 🙂 There’s a difference if I add the link to a Facebook page. But when you preview it in the share dialog it’s completely different, then if you post that and check it on your facebook timeline, its yet ANOTHER completely different image. However, you can use the Refresh Share Attachment feature above to bring those old posts into line as well. When the preview shows the correct image, publish it once more to Facebook. If it’s updated, you’re golden! Creating highly engaging images for Facebook is no easy task. You can do this by adding the og:image, Open Graph “object” (meta data) to your head tag. I think it has something to do with Google maps maybe? One of the most common reasons is having multiple images set in the og:Image tag where your featured image is smaller than the other images. Here’s how to guide Facebook to the right data. Deleting and reposting the link won’t help, because Facebook has already taken a snapshot of the link and stored it in its cache. Go to the Facebook Debugger Paste the URL for the page/post in the field Click the "Fetch new scrape information" button. All future instances of that link will rely on the cached information. Image. Examples of how real customers use HubSpot for their business. Help Facebook find the correct image. Their official advice is to use the OpenGraph Debugger and page by individual page process each URL you want Facebook to pre-cache. The size of the profile picture that is seen in the comments you make, however, is scaled down and resized to a square image of 40px by 40px.. Lastly, if someone clicks on your profile photo, it can be displayed as large as 850px by 850px.The highest resolution Facebook will store is 2048px by 2048px. If solution one and two are not working then you need to tell Facebook which image to display. 1. I’ve asked for and gotten support on this issue before and never before was the “easy” option described – it’s easy and it worked! Connect with friends, family and other people you know. The preview image isn't displayed until the Facebook crawler sees it, so the first person to share a page may not see a preview. the timestamp tip with the refreshed info in the FB debugger tool just saved my life. This will tell Facebook to gather a fresh thumbnail image and description from the site. Thanks so much! Changing your Facebook video thumbnail image. I changed the title while adding xml to my web site and because I accidentally created few validation errors, nothing was change in Facebook's share preview. Are you sure you’ve got the exact same URL as your original post? Facebook will once again refresh its cache from the website, but this time, it’s going directly to the source of the data. Thank you, I never though the refresh button for thumbnails was hiding so close to our eyes and yet so far. Carefully copy the canonical URL, being sure you don’t get the information in parentheses that may follow it. When you share a HubSpot page or blog post to Facebook, Facebook scrapes the URL for an image. You can scroll to the bottom to preview what will be shared the next time you publish the content to Facebook. This is a stale thumbnail; the preview should indicate 232 reviews, not 215 as shown. Log into Facebook to use this tool. You can clear the cache of that link (or re-indexing on fb). Create an actual post to verify the update. Log In Maybe there’s typo in the description that’s been corrected ages ago, or the thumbnail is showing an outdated image. Use the time to head over to your favorite retailer and leave a review for a book you recently enjoyed. Success! Discussions on writing, publishing, and the state of the industry. I have specified the og:image in my page header, and when using the Facebook debugger, it shows the CORRECT image. Review the information of your page and click on Scrape again so the tool fetches the newer, up-to-date information for the post/page. Facebook Workplace image dimensions (added April 2020). The Facebook preview has no image as the post had no images or featured image If there are no images, Facebook can’t add one. How to tell Facebook which image to use for your home page To do that, I remind you that you must have the Yoast SEO plugin installed. That’s because “The crawler has to see an image at least once before it can be rendered.” In plain English: “This means that the first person who shares a piece of content won’t see a rendered image.” Solution 3. Today, we’re going to show you a quick and easy way to make sure that all your Facebook post previews look … Redirect the user to, click add cover photo, click add cover photo: your. Amazon is showing an outdated image ’ t trust the thumbnail displayed on the site we ’ re at. It 's showing the wrong number of reviews Attachment feature above to those! 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